55jili Privacy Policy — Your Data, Handled with Care

When you register an account with 55jili, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals securely. During your use of the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform stability, detect suspicious behaviour, and improve the overall performance of our mobile and desktop interfaces. We may also collect information you voluntarily provide when you contact our support team or participate in surveys and promotional campaigns. All information collected is handled in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, which governs the collection, processing, and storage of personal data in the Philippines. We collect only what is necessary and do not gather sensitive personal information beyond what is required for account verification and regulatory compliance.

The personal data we collect is used primarily to operate and maintain your 55jili account, process financial transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Where you have opted in, we may also use your email address or mobile number to inform you about promotions, bonuses, and new features that may be relevant to your interests as a player in the Philippines. Your transaction and activity data is used internally for fraud prevention, responsible gaming monitoring, and regulatory reporting as required by applicable Philippine law. We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human oversight. Any use of your data for purposes beyond those described in this policy will only occur with your explicit consent or where required by law. We periodically review our data use practices to ensure they remain proportionate, lawful, and aligned with the expectations of our players.

55jili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if compelled by a valid legal order or where disclosure is necessary to prevent fraud or protect the safety of our users. Any third-party partners we engage are carefully vetted and must meet our data protection standards before being granted access to player information. We do not transfer personal data outside the Philippines unless adequate safeguards are in place and the transfer is permitted under applicable data privacy regulations. If a business transfer or acquisition occurs, player data may form part of the transferred assets, and affected users will be notified in advance wherever practicable. We remain accountable for the data we share and take reasonable steps to ensure it is protected at every stage of processing.

Under the Data Privacy Act of 2012, players in the Philippines have specific rights regarding their personal information, and 55jili is committed to upholding those rights in full. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated details in your account. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you may reach out to our support team through the contact details provided on this page, and we will respond to your request within the timeframe required by law. We are dedicated to making this process as straightforward as possible so that every player feels confident and in control of their personal information.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by our legal, regulatory, and operational obligations. Financial transaction records are kept for a minimum period in line with Philippine anti-money laundering regulations and may be retained longer where an investigation or dispute is ongoing. Once the retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised so that it can no longer be linked back to you. 55jili employs industry-standard security measures including data encryption in transit and at rest, access controls, and regular security audits to protect your information from unauthorised access, disclosure, or loss. Our team members who handle personal data are trained in data protection best practices and are bound by confidentiality obligations. While we take every reasonable precaution to safeguard your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your account and to log out after each session on shared devices. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant authorities in accordance with our obligations under Philippine law.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, applicable laws, or the services we offer to players in the Philippines. When we make material changes, we will notify registered users through their account email address or via a prominent notice on the platform before the changes take effect. The date of the most recent revision will always be displayed at the top of this page so you can easily identify whether the policy has been updated since your last visit. Continued use of the 55jili platform after any update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team directly. Your trust is important to us, and we are committed to being transparent and accountable in everything we do.